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Spare parts & repair

Repair supply note RMA

You can help us to process material returns faster. Print a RMA form and include it with the goods (RMA = Return Material Authorization form). In case you were already given a valid RMA number, enter it into your form. Fill in all fields (if necessary and possible) and make sure to provide as much detail of the error description as possible. Enclose the filled-in and printed form (with or without RMA number) as repair supply note with the consignment.

Please ship your item(s) to:   Herrmann Ultrasonics, Inc.
                                                  Attn: RMA department
                                                  1261 Hardt Circle
                                                 
Bartlett, IL 60103
          

Once we register the shipment you will receive an acknowledgment of receipt.

For further questions contact service@herrmannultrasonics.com

The confimation e-mail for sending the following RMA-form will be received by the contact person (purchasing).

RMA Request Form

Customer data

Billing address

PLEASE NOTE: Only needed if billing address is different to shipping address.

Purchasing data

Repair information*
Cost estimate?*
Rental equipment needed during repair?
Interested in service contract?

Articles

Articles

Articles

Articles

Articles

Articles

Articles

Failure description & other remarks

Note

Please complete the form and submit your information. Areas marked with an asterisk (*) must be filled out. Please print out the form twice and attach one copy to the return shipment.

Send

Sonotrodes

Sonotrodes are weld tools that are specifically developed and calculated for each application. In case of damage, a new sonotrode must be produced, tested, and documented, including all finishing processes. This requires time. If you have a spare sonotrode in stock, you can avoid expensive standstill times in production.

We provide a particularly interesting offer for our customers at very attractive terms if they order a spare sonotrode within the first three months upon delivery of their ultrasonic welding machine or their ultrasonic welding system.

Are you interested? 
Please send an e-mail to service@herrmannultrasonics.com or use the contact form below.

Contact form

Personal Data

Branches

Choose branche

Comment

Note

Please complete the form and submit your information. Areas marked with an asterisk (*) must be filled out.

Send

ULTRACARE

A special ULTRACARE spare parts package is available for every Herrmann product, i.e. machines or systems, at very good conditions. An ULTRACARE package may contain, for example a converter, a position measuring system, an HF cable and the compatible pneumatic package. Moreover, all other components of the machine or system are individually available as spare parts.

ULTRACARE is the future-oriented concept for your production safety, for ULTRACARE ensures:

  • Reduction of standstill time in case of damage
  • Increase in machine availability
  • 100% availability of spare and wear parts on site
  • Faster on-site service, spare parts logistics is not required
  • Use of Herrmann original spare parts


Are you interested? 

Please send an e-mail to service@herrmannultrasonics.com or use the contact form below.

Contact form

Personal Data

Branches

Choose branche

Comment

Note

Please complete the form and submit your information. Areas marked with an asterisk (*) must be filled out.

Send

Individual spare parts

Are you interested?
Please send an e-mail to service@herrmannultrasonics.com or use the contact form below.

Contact form

Personal Data

Branches

Choose branche

Comment

Note

Please complete the form and submit your information. Areas marked with an asterisk (*) must be filled out.

Send