Herrmann Ultrasonics, Inc.
1261 Hardt Circle • 60103 Bartlett, IL • USA
Phone: +1 (224) 507 7708 • Fax: 01 (630) 626 - 1626
info@herrmannultrasonics.com
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Customer Service

Repair parts / RMA

You can help us to process material returns faster. Print a RMA form and include it with the goods (RMA = Return Material Authorization form). In case you were already given a valid RMA number, enter it into your form. Fill in all fields (if necessary and possible) and make sure to provide as much detail of the error description as possible. Enclose the filled-in and printed form (with or without RMA number) as repair supply note with the consignment.

Repair supply note RMA

Customer data

Please enter your customer details here so that we can assign you in our system.

Contact details

We will use your contact details to contact you in the event of any queries. You can designate one or more contact persons.

First contact person

Second contact person

Select parts/goods

Please provide detailed information about the delivered products here.

Please select the appropriate item here

FIND YOUR SERIAL NUMBER
Upload images

Please upload images of your items or sub-assemblies.

Sample images:
RMA_Sonotrode_front
Photographs of the whole of the item
RMA_Sonotrode_typ
Photographs of the parts designation or labeling
RMA_Sonotrode_detail
Close-up shots of the defect/damage
RMA_Sonotrode_back
Photographs of the back or other views
Click here to select files, or drag them to this field.
select file

jpg, png, zip – maximum 10 MB

What do you want us to do with non-repairable parts?

Please select an answer.

Shipping

After submitting the RMA form, you will receive a confirmation email containing a copy of the form. Please print out the copy of the form and enclose it with your return.

Please send the part(s) to:

Herrmann Ultraschalltechnik GmbH & Co. KG

Service Department

Descostr. 3-11

76307 Karlsbad

Germany

+49 7248 79-800
rma@herrmannultraschall.com
www.herrmannultraschall.com

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Customer data Contact details Select parts/goods Upload images Non-repairable items Ship & close
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Customer service
+1 (630) 626-1626
info​@herrmannultrasonics​.com
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