GLOBAL SERVICE
Reliability, safety, and fast support in your language: our Global Service is a central part of HERRMANN ENGINEERING you can count on.
With over 20 Tech-Centers, our experts are available as Trusted Advisors worldwide, from start-up and optimization in manufacturing to comprehensive user training and maintenance checks. This is how we avoid unnecessary machine downtime and enable smooth operation of your Herrmann welding systems.
- Always where you need us
- Individual service
- Training available
Customer service
Contact us. We are available during our business hours:
- Monday to Thursday: 07:30 a.m to 05:00 p.m.
- Friday: 07:30 a.m. to 03:00 p.m.
Also via info@herrmannultrasonics.com.
![[Translate to USA - Englisch:]](/fileadmin/_processed_/5/6/csm_1x1_1_TRUSTED_ADVISOR_imgB_8362e58a44.png "[Translate to USA - Englisch:]")
![[Translate to USA - Englisch:]](/fileadmin/_processed_/1/9/csm_16x8_Qualitymanagement_f319097b43.jpg "[Translate to USA - Englisch:]")
Our service guarantees rapid help worldwide!
In addition to many other services, we also offer a wide range of after sales assistance for our customers. This includes rapid processing of spare parts deliveries, function tests, repairs, or modifications. Upon requirement, we provide rental/loaner machines to avoid interruption of production.
You can also directly contact us at one of the addresses provided below:
Service plastics
+1 (630) 626-1620
service.plastics@herrmannultrasonics.com
Service packaging
+1 (630) 626-1665
service.packaging@herrmannultrasonics.com
Service nonwovens
+1 (630) 626-1665
service.nonwovens@herrmannultrasonics.com
Service metals
+1 (630) 626-1620
service.metals@herrmannultrasonics.com
FATMA, Inside Sales
"Every day, I find myself on the phone with people from different countries. My challenge here is reacting to the customer's needs and being a great point of contact. BONDING – MORE THAN MATERIALS, because our customers are more than just an entry in the CRM system."
Always right where you need us
- More than 20 locations worldwide
- Global service from trained experts
- Support in your language
In an emergency, good service can never be fast enough. That's why we have created structures with our locations globally to provide fast on-site service. For an optimal customer experience, our qualified service technicians support you in your local language.
Individual service available
- Extensive range of services
- Tailored portfolio for every industry
- Optimum coverage
With our vast range of services, we offer you the services you need from integration to production. You can choose from a variety of service contracts tailored to your needs. Here, too, we will be happy to advise you as Trusted Advisor on which solution is best for you.
Training available
- Become an ultrasonics expert!
- Training & seminars at our in-house Herrmann Academy
- Benefit from the technical knowledge of more than 60 years
As a Trusted Advisor, we believe in transparent cooperation at eye level. That's why we share our technical knowledge from over 60 years of ultrasonics with you in our training courses and seminars at the in-house Herrmann Academy or on site. This provides you with an additional level of security in handling your welding solution.
